Before you book your appointment, please read the following:
Thank you for taking the time to get educated on your file. This webpage's sole purpose is to make sure
you are getting the update you need to feel comfortable that your transfer is on the right track. A little ways down this page, you will have the opportunity to book a 10-minute time slot to meet with an advisor who can
explain where we are in the process.
In our experience, most clients are very patient as long as they are getting the information they need. It's the
NOT KNOWING that drives you crazy! Your transfer company is spending a lot of time working for
thousands of clients, just like you, who have paid to transfer out of their timeshare. There was a study
done by the University of Central Florida that says that 85% of timeshare owners regret their purchase.
Whether it be the desire to not pass it on to their heirs or the constant rise of maintenance fees, people
want out, so you can imagine how busy we are and how many clients we have.
There are some misunderstandings about your contract and the timeframe it takes to achieve your goal and so we ask that you take the time to read the next section about The Most Common Mistakes. It will help you on your appointment and help us to stay within the 10 minute time slot. We appreciate the opportunity to serve you.
As long as the deed is still in your name, YOU are responsible to pay the maintenance fees. It's your credit on the line. Please pay on time. The deed cannot be transferred if you are behind on maintenance fees. If you feel the company owes you a reimbursement, you can fill out a reimbursement form. Just click on the name and you can fill one out. Keep in mind, that your transfer company has up to 1 year from when ALL paperwork needed to transfer is in their hands.
The 1 year countdown does not begin until we have ALL paperwork, including the estoppel.
The paperwork needed to begin is:
Your transfer company has set up a portal to make it easier for communication. When you signed your contract, you would have been sent an email to set up the portal. This is the easiest and most efficient way to update you on your account. Phone calls slow down the entire process. Keep in mind that there is not only communication with you, we must communicate with the new owner, the county, the resort, the title company and the broker. There are a lot of moving parts. We can't keep you up to date on everything being done behind the scenes. We would love to tell you that the Timeshare Resorts make it easy. They don't.
Resorts can make it as difficult as they want. They decide whether to let you transfer or not. Remember that most deeds in timeshare are set up as Tenancy in Common (UDI). There are two ways out: Pass it to your Heirs or Suit to Partition. They also hold a "in perpetuity" clause. If you sold your timeshare to a family member, your resort can stop the transfer and require you to still pay maintenance fees. So we want them working with us and sometimes that requires patience. And they almost always charge the owner transferring it a "Transfer Fee." It's a made up fee and varies from resort to resort, but you will have to pay it to finish the contract.
Not only do the resorts control so much internally, there are always new laws being voted on in various states when it comes to Timeshare. We have to know what the climate is for the state that your resort is located along with how it effects our processes. If a new law comes into play, it will slow down the process.